“Great Clips is a volume business. That emphasis has been around since Great Clips started. By staying focused on our core business of haircuts and driving customer volume, our franchisees will continue to see long-term profitability that’s sustainable and repeatable. Helping people achieve their dreams—which in a way is what franchising is all about—really connects with me.”
Steve Hockett has served in various roles with Great Clips, Inc. beginning in 1988 as a franchisee. He was hired by Great Clips, Inc. in 1993 as a marketing manager and served in the roles of regional director and vice president of operations before leaving Great Clips to pursue other opportunities. He served as president of FranChoice, Inc. and then Rapid Refill Corp. before returning to Great Clips in 2008 as vice president of operations. Since returning to Great Clips, Steve has contributed to growing the brand from 2,700 salons to over 4,200 salons with 52 consecutive quarters of comparable sales growth and 12 consecutive years of comparable customer count growth through the end of 2017.
On January 1, 2018, Steve was promoted to Chief Executive Officer of Minnesota-based Great Clips, Inc. Steve’s experience in franchising and his love for the Great Clips brand has contributed to its success as the world’s largest salon brand with locations in more than 180 markets across the United States and Canada.