What is Online Check-In?
Get estimated wait times and put your name on the list before you even arrive.
Imagine walking into a Great Clips hair salon. You get a warm greeting from a friendly stylist and get added to the list. Then if there’s a line, you sit down in a lobby chair and… wait.
But with Online Check-In®, you can put your name on the list from anywhere – meaning the time you might spend in the lobby can be spent at home or crushing errands. By the time you walk into the salon your name will be at or near the top of the list!
Online Check-In also shows you real-time Estimated Wait Times so you can make a haircut work for your schedule.
How Does It Work?
- Find a Great Clips near you in the Salon Locator (or go right to your preferred salon’s page from a web search or Maps app).
- Tap the Check In pin, enter your name and phone number, and tap Check Me In – no login, email, or profile required!
- Show up to the salon near the end of your Estimated Wait Time and let the stylist who greets you know you checked in online.
Be an Online Check-In power user
Online Check-In becomes available five minutes after the salon opens. This gives the early birds waiting at the door when it opens a chance to get checked in and have their names added to the list. Around closing time, we accept Online Check-Ins up to the point where the Estimated Wait Time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Very, very rarely a salon will get so busy that the wait time gets too long and Online Check-In will be temporarily unavailable. You’ll probably never see that, but if you do just check back later.
It’s ok if you get to the salon a little after your Estimated Wait Time gets to zero. If a stylist is ready to take the next customer, s/he will just take the first customer on the list that’s in the salon.
Customers who have checked in online and have been at the top of the list for a long time may be removed from the list if the salon staff believes they’re not coming.
While the basic (basically GREAT!) ability to check in online is available on both greatclips.com and the Great Clips App on Android and iOS, some bonus features are easier or only available on the app. Make checking in even faster by setting a Favorite salon. Stop all that procrastinating by setting your own personal Haircut Reminders. Get personalized offers, promotions, and tips in the Inbox.
Download it now and give it a try! If you don’t like it (spoiler alert: you will), Online Check-In will always be available right here on greatclips.com.
After you've checked in online (on greatclips.com or the Great Clips app), you'll be asked if you want to receive a ReadyNext text. If you opt in, you'll get your ReadyNext text alert when your estimated wait time reaches 15 minutes.
You have to check in online to opt in to get a ReadyNext text, and once you have checked in online, it's totally optional.
If the salon's estimated wait time is lower than 15 minutes when you're checking in online, you'll just be encouraged to head straight to the salon instead of seeing the ReadyNext option.