What is Online Check-In?

As you’re checking in, under the spots for your Name and Phone it asks you # of people getting haircuts. The default is 1, but if more than one person will be getting a haircut during your visit use the + button to add more. If you entered too many, you can use the - button to remove people. Adding people to your check in will not require you to enter anyone else’s name or phone number. Don’t forget to hit Check Me In to finish the Check-In!

After you’ve checked in and hit Done, you can return to the Home page (click the logo in the top left of any page on greatclips.com) and tap the pin to pull up the map. When you find the salon you checked into, its pin will be green while all the others are blue. Tap the green pin, hit the red Cancel Check In button, confirm your decision by hitting the red Yes – Cancel My Check-In button, and you’re done.

Yes! Once you've checked in online you can opt in to the ReadyNext™ text alert feature. That will notify you when your estimated wait time reaches 15 minutes, and is your cue to head to the salon. 

Online Check-In becomes available five minutes after the salon opens. This gives the early birds waiting at the door when it opens a chance to get checked in and have their names added to the list. Around closing time, we accept Online Check-Ins up to the point where the Estimated Wait Time is as long as the salon will remain open, or 30 minutes before closing time at the latest.

Very, very rarely a salon will get so busy that the wait time gets too long and Online Check-In will be temporarily unavailable. You’ll probably never see that, but if you do just check back later.

It’s ok if you get to the salon a little after your Estimated Wait Time gets to zero. If a stylist is ready to take the next customer, s/he will just take the first customer on the list that’s in the salon.

Customers who have checked in online and have been at the top of the list for a long time may be removed from the list if the salon staff believes they’re not coming.

The Estimated Wait Time is based on the current conditions in the salon. As customers check in and are served, and as the team members change shifts, your estimated wait time adjusts accordingly.

While the basic (basically GREAT!) ability to check in online is available on both greatclips.com and the Great Clips App on Android and iOS, some bonus features are easier or only available on the app. Make checking in even faster by setting a Favorite salon. Get personalized offers, promotions, and tips in the Inbox.

Download it now and give it a try! If you don’t like it (spoiler alert: you will), Online Check-In will always be available right here on greatclips.com.

It's a really helpful text alert that tells you when your estimated wait time reaches 15 minutes. You can use your text alert as a cue to head to the salon. 

After you've checked in online (on greatclips.com or the Great Clips app), you'll be asked if you want to receive a ReadyNext text. If you opt in, you'll get your ReadyNext text alert when your estimated wait time reaches 15 minutes. 

You have to check in online to opt in to get a ReadyNext text, and once you have checked in online, it's totally optional.

If the salon's estimated wait time is lower than 15 minutes when you're checking in online, you'll just be encouraged to head straight to the salon instead of seeing the ReadyNext option.

The only services you can’t use Online Check-In for are Perms and Formal styling sessions. So if you want to add a Shampoo or Beard Trim to your visit, go for it!

If the Online Check-In feature on greatclips.com seems glitchy and you have an ad blocker installed, you’ll probably have to temporarily de-activate the ad blocker while you complete your check-in.