FAQ / contact us
BECAUSE WE KNOW YOUR TIME IS IMPORTANT, the fastest way to get answers is by reading our Frequently Asked Questions. If your question isn't answered there, fill out the How Can We Help? form below.
FREQUENTLY ASKED QUESTIONS
What services does Great Clips provide?
Great Clips provides a la carte salon services with a focus on great haircuts. We are not a full-service salon. Most Great Clips customers start with a haircut and may ask for additional services, such as a shampoo, a blow dry or styling such as updos or French braids. We also offer perms at select salons. Please contact your salon to check the services offered.
How much does a haircut cost at Great Clips?
Service pricing varies by location. Check with your nearby Great Clips salon for pricing.
Where do I find salon locations and hours?
You can use the salon locator to find salons near you or call 800-473-2825.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can help you find a salon nearest you and add your name to the list before heading to the salon.
Does Great Clips color hair?
That's something we do not do.
Does Great Clips provide permanents?
Not in every salon. You can use the salon locator to find the number for your nearest Great Clips salon and call to find out whether they offer perms.
My receipt says "your satisfaction is fully guaranteed." What does that mean?
Exactly what it says! It's very important to us that you leave happy. Please let us know if we've made a mistake so we can do our best to make it right. You can bring your receipt to any Great Clips salon for a free fix.
Where can I purchase a gift card?
You can buy gift cards at any Great Clips salon.
I coach a local team or lead a local community group. Can Great Clips sponsor us?
Talk to your local Great Clips salon about this. To find one close by, use the salon locator or call 800-473-2825.
Who do I contact with feedback about my visit to a Great Clips salon?
We'd love to hear from you. You can submit your feedback using the online form on this page, by calling 1-800-473-2825, or e-mail us at customerservice@greatclips.com.
How do I apply for a salon job at Great Clips?
Visit our Careers site to find out what’s GREAT about working at Great Clips, to join our Talent Community, and to explore salon jobs. You can also contact a salon directly by phone or in-person.
I'm interested in owning a salon.
Start by exploring the Great Clips franchise website for detailed information.
How can I unsubscribe from Great Clips emails?
Please fill out the How Can We Help form located on this page. Indicated in the comments that you would like to be unsubscribed.