Steve was promoted to President in 2014. He joined Great Clips in May 2008 as Vice President of Operations, was promoted to Sr. Vice President of Operations in 2011, and then Executive Vice President, Chief Operations Officer in 2012. Steve also worked with Great Clips from 1993 to 2002 before leaving to become the president of FranChoice Inc., where he was responsible for day-to-day management and leadership for the largest franchise broker/candidate referral network. He then took the helm at Rapid Refill and led its growth from less than 40 units to more than 100, making the company the No. 2 franchise player in the ink and toner-replacement category.