Chairman of the Board
As Chairman of Great Clips, Ray has led the company from four salons with annual sales of less than $1 million in 1983 to 3,000 salons in more than 140 markets with annual sales of more than $819 million in 2010. Ray believes the key to Great Clips’ success is its dedication to the franchisees’ success. Great Clips grows because its franchisees are successful and profitable. Great Clips focuses on providing franchisees with excellent training, services and support, based on the understanding that customers have choices—the brand that can best give customers what they want will become the enduring leader in the industry.
As national brands continue to establish a greater presence throughout North America, Great Clips’ focus on excellent customer service and franchisee success will allow it to continue to be the industry leader and the world’s largest hair salon brand. Prior to Great Clips, Ray was a professional staff member at Alexander Grant & Co. (now Grant Thornton), and held leadership roles in other organizations including serving as vice president at Century 21, North Central States Region.