Vice President of Franchise Services and Human Resources
Michelle joined Great Clips in 1991 and was named vice president of Franchise Services and Human Resources (FSHR) in 2016. Five years ago she was promoted to vice president of Learning and Development, prior to that she was vice president of Business Services/West. In addition to her vast experience, Michelle has a master’s degree in organizational leadership and human resources. She is also a licensed cosmetologist. Michelle had been part of the FSHR leadership team since 2011 when she became responsible for the organization’s training area, including Meetings and Events, Great Clips University, and the Education Services team. She brings extensive corporate and hands-on franchisee experience to her leadership role, having held many different positions with Great Clips, Inc. while she and her husband own and operate another franchise business.