The Great Clips App

About the Great Clips® app

What can I do with the Great Clips® app?

The Great Clips® app saves you time and makes it easy to check in for your next haircut. If you create an account, checking in is even faster! With an account, you can set favorite salons that show on your app home screen, so you can easily see wait times for those salons. 

With the app, you can also receive personalized offers, product promotions, and even haircare and hairstyling tips in your notification inbox. To stay up-to-date faster, you can sign up for Great Stuff push notifications in the Communication Settings tab in the app.

Are there in-app purchases?

Not at this time.

How to sign up or create an account

Why sign up and create an account?

An account lets you save your favorite salons, which makes checking in even faster. If you’re using the Great Clips app, you will see your favorite salons right on the home screen. You can still check in using the app or website without signing up. It’s up to you!

What does Great Clips® do with my account information?

We use your account information to connect you with the services that you’d like to receive. For specific details on how we collect, store, and use any personal information you provide, see our Privacy Notice. Be sure to check back as our Privacy Notice may be updated from time to time.

How do I reset my password?

On the Sign In screen, tap on Reset Password. You’ll get an email with a link to change your password.

What if I can’t sign in?

Go to the Sign In screen and tap Reset Password. You’ll get an email with a link to reset your password. If log in issues persist, delete and reinstall the app. Keep in mind that you can still check in online without being signed in.

How do I sign out of the Great Clips app?

At the bottom of the Account screen, tap the Sign out button.

How do I delete my account?

On the Account screen, tap the Delete account button. This action will delete the Great Clips app account. If you would like to delete the app from your device, you can do so at any time. 

For information on consumer data rights, check out our Privacy Notice.


How do I stop receiving app push notifications?

Go to Account, click on Communication Settings, and then switch off the Great Stuff toggle. You can also turn off all push notifications from the Great Clips app by selecting that option in your phone settings.

When will I start receiving messages in my app inbox?

It may take a few months before you first receive messages. When you have new messages in the Great Clips app, you’ll see a red alert on the bell icon in the top-right corner of the app’s home screen.

How do I delete messages in my app inbox?

On the right side of the message, swipe to the left. A red delete button will appear. Tap on the delete button to remove the message from your inbox. Note that messages will also automatically be removed from your inbox after a period of time.

How do I unsubscribe from emails?

Select the unsubscribe button in the footer of any Great Clips, Inc. email to unsubscribe.